Responsible Gambling Policy (18+)

Vegastars Casino provides an online gambling service intended only for adults aged 18 and over. This Responsible Gambling Policy describes practical steps that can help you stay in control, outlines account tools that may be available, and explains how to seek support if gambling stops being enjoyable or manageable.

Gambling should be treated as entertainment, not a way to generate income. Outcomes are uncertain, and spending should remain within limits that do not impact essential living costs.

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18+ age restriction and eligibility

Access to our gambling services is restricted to individuals who are at least 18 years old. If we become aware that an account may be used by a minor, we may restrict access and take steps to protect the account and investigate the situation.

If you share a device or payment method with other people, you should take additional precautions to prevent underage access.

Cookies are small text files that a site can save on your browser or device. They are often used for the platform to function correctly, to remember choices (e.g., language), and to understand how the service is used.

In addition to cookies, we may use equivalent technologies (e.g., local browser identifiers) for comparable purposes.

Safer gambling principles

We encourage players to:

  • Decide a budget and keep gambling separate from money needed for essentials
  • Set time boundaries and take regular breaks
  • Avoid chasing losses, especially after a losing session
  • Avoid gambling when upset, tired, stressed, or under the influence of alcohol or other substances
  • Keep track of deposits and play time rather than relying on memory
  • Treat promotions and bonuses as optional features, not guaranteed value

We use cookies to:

Player tools that may be available

The tools below are designed to help you manage time and spending. Availability can depend on how the platform is configured and the features you use.

Deposit limits

You may be able to cap how much you can deposit over a chosen period (for example, daily, weekly, or monthly). Once a limit is reached, further deposits may be blocked until the period resets.

Loss limits

Where offered, a loss limit can reduce the risk of spending beyond your comfort level. It may restrict play after net losses reach a set threshold within a period.

Session or time limits

Time limits can remind you to take breaks or end a session after a defined duration. A time boundary is often more effective if it is set before you begin playing.

Time-outs (cooling-off periods)

A time-out is a short break from gambling activity, typically ranging from a day to several weeks. During a time-out, you may not be able to place bets or access gambling functions.

Self-exclusion

Self-exclusion is intended for longer periods and is designed to block gambling access for the selected duration. If you request self-exclusion, we may also take steps to limit marketing communications related to gambling activity.

Account closure

If you believe you cannot control your gambling, you can request account closure. We may ask whether you prefer a temporary restriction, self-exclusion, or permanent closure, depending on the options available and your circumstances.

Strictly necessary cookies

They are essential for the service to function. Without them, some features would not be available (e.g., authentication, security, load balancing). These cookies usually cannot be disabled from our preference system, although you can manage them from your browser (see relevant section).

Performance and analytical cookies

They help understand how the platform is used (e.g., visited pages, loading times, error events). The information collected is usually aggregated to compile statistics and improve the service. Where applicable, they are activated only with your consent.

Functionality cookies

They allow choices to be remembered to provide a more consistent experience (e.g., region, language, display settings). They can be activated by our tools or by integrated components, and in certain cases require your consent.

Advertising and targeting cookies

If we ever use targeting cookies, their purpose would be to limit repetitions, measure campaigns, and display content more aligned with interests. If we do not conduct interest-based advertising, this category may be disabled or used in a limited way. Where it exists, it will be managed by consent, and you can reject it without losing access to essential functions.

Warning signs to watch for

Problem gambling can look different for different people. Common warning signs may include:

  • Gambling longer or spending more than planned
  • Borrowing money, selling belongings, or using essential funds to gamble
  • Trying to win back losses quickly
  • Neglecting work, relationships, or responsibilities
  • Feeling anxious, guilty, or secretive about gambling
  • Repeatedly trying and failing to stop

If any of these feel familiar, consider taking a break, setting strict limits, or seeking independent professional support.

Where applicable, you will see a cookie notice that allows you to:

You can modify your decision at any time from the privacy/cookie options available on the platform or by resetting cookies in your browser. Please note that revoking consent does not affect the legality of prior use based on your authorization.

Getting help and support

If gambling is affecting your wellbeing, finances, or relationships, consider speaking with a qualified health professional, financial counsellor, or another trusted support service. If you are in immediate distress or feel unsafe, seek urgent help through local emergency services in Australia.

You can control cookies from your browser settings. In general, you can:

If you block strictly necessary cookies, some functions may fail (e.g., maintaining the session).

Protecting minors and shared-device guidance

To reduce the risk of underage gambling:

  • Keep your login details private
  • Use device passwords and account lock features
  • Do not save passwords on shared devices
  • Log out after each session
  • Avoid sharing payment methods with minors
  • Use parental controls where available

If you suspect a minor has accessed the site through your device, contact support so we can help you restrict access and review account activity.

Some functions may rely on external providers (e.g., measurement services, security or integrated functionalities). These third parties may set their own cookies or identifiers. We do not control the internal operation of these technologies, but we strive to limit their use to what is necessary and require reasonable standards of security and confidentiality.

Operational approach and staff awareness

We aim to maintain reasonable measures to support safer play, such as clear policy information, access to player tools where available, and processes for handling responsible gambling requests. We do not claim that monitoring is perfect or that harm can always be prevented, but we treat responsible gambling contacts seriously and respond as promptly as practicable.

A cookie can be:

The duration depends on its purpose (e.g., security, preferences, measurement) and is adjusted to be proportional to the objective.

Updates to this Responsible Gambling Policy

This policy may be updated as responsible gambling practices, site features, or operational procedures change. The latest version applies from the time it is published on the site.

We may update this policy to reflect technical, operational, or legal changes. The current version will be the one published on the platform with its update date.

Contact for safer gambling requests

If you want to request limits, a time-out, self-exclusion, or account closure, contact us:

  • Email: [email protected]
  • Phone: +61 2 8015 2847
  • Address: Level 10, 5 Martin Place, Sydney NSW 2000, Australia

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